DAMAGED PACKAGES

If you are present at delivery, please refuse delivery of all packages that appear to have been damaged in transit and notify us immediately at (978) 287-0392 so that we can initiate the replacement process. Do not file a claim with the carrier. The Gifts Worth Giving cannot replace the package or issue a credit if the customer files a claim with the carrier.

By signing for a package you are stating that you have received it in good condition and are releasing the carrier and The Gifts Worth Giving of any and all responsibility and we will not be able to file a claim if your order is damaged. If we cannot file a claim, then we cannot ship a replacement order or credit you for the damaged item.

By leaving a signed note giving the carrier permission to leave a package at the door, you have released the carrier and The Gifts Worth Giving of any and all responsibility for loss or damage.

Report any damage found after opening your boxes and examining the merchandise to us within three (3) calendar days of delivery so that we may begin the replacement process. To protect yourself, if you receive damaged merchandise, always keep the shipping cartons until your claim has been acknowledged and settled by the shipper. If you accept damaged merchandise, the shipper has the right to inspect the original shipping cartons before honoring your claim. Disposing of cartons prior to filing a shipping damage claim may limit your ability to receive reimbursement or replacement for those items. Providing notification of damage after five business days will be an issue between the customer and the carrier.

Personalized Mint Toppers

Personalized Candy Bar Wrappers

Personalized Gift Cans

Scratch Off Games

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